Support

How do I restore my Nacho Pro purchase?

In Nacho, go to Settings and tap "Restore Purchase". It's also on the Pro screen.

• Use the same Apple Account you bought Pro with.
• Nacho Pro is a one-time purchase, no subscription, and can be shared with Family Sharing.

I can't hear the voice cues

Check the following:

• The voice coach is part of Nacho Pro.
• In Nacho's Settings, make sure sounds and voice cues are turned on.
• By default, the voice only speaks when headphones are connected. To hear it without headphones, turn off "Voice only with headphones".
• Turn up your iPhone's volume.
• Tap "Test cue" in Settings to hear a cue right away.

Cues play at the end of each rest, even with your iPhone locked, and mix with your music without pausing it.

I'm not getting notifications

Nacho uses local notifications for training reminders, the end of each rest and your gym bag.

• In your iPhone's Settings app, go to Notifications › Nacho and make sure they're allowed.
• If you use a Focus, add Nacho to its allowed apps or allow Time Sensitive notifications.
• In Nacho's Settings, check the Notifications section and the gym bag reminders.

How do I switch between kg and lb?

In Nacho, go to Settings › Units and choose kg or lb.

How does iCloud sync work?

It's automatic: Nacho uses your iPhone's iCloud account, with no separate sign-up or password. Your data goes to your private iCloud, and the developer can't see it.

If it isn't syncing:

• Make sure you're signed in to iCloud with the same Apple Account on your iPhones.
• In Settings › [your name] › iCloud, make sure Nacho is allowed to use iCloud.
• Check your internet connection and that you have iCloud storage left.
• Give it a few minutes: syncing isn't always instant.

Without iCloud, your data is stored only on your iPhone and is deleted if you delete the app.

Can I export my workouts?

Yes, with Nacho Pro: in Settings, use the CSV export option. You get a CSV file you can open in Numbers, Excel or any other spreadsheet app.